For Professionals
Derbyshire Dementia Information and Advice Service
Who are we?
Derbyshire Dementia Information and Advice Service (DDIAS) is commissioned by Derbyshire County Council and Derby and Derbyshire ICB to provide a service to people affected by dementia in Derbyshire. Run by Alzheimer’s Society, our team offer a service to people from the time that they start experiencing symptoms, and throughout their dementia journey. We can support the person with the symptoms, and/or their carer, including pre-diagnosis.
Colleagues in other services and provision across Derbyshire are welcome to refer (with their consent) people who are worried about their memories or have symptoms of dementia, and/or their carers, to our service.
If a referral is received before 4pm on a working day, we acknowledge receipt of the referral to the practitioner and make a courtesy call to the person referred that same day (or the next working day for referrals received later than this), with a fuller assessment and support starting within 10 working days.
You are welcome to re-refer people into our service at any time and as many times as required, as their situation and needs may change.
What do we offer to your patients/clients?
Our free service can provide information on dementia and advice on managing the condition, to help people with dementia plan for the future and stay independent for as long as possible, and to help support carers in their role. We also help people to navigate other available services to find the right support for them.
The benefit to NHS services/GP surgeries: our support may help reduce the non-medical demand on GPs and other medical staff.
If you would like more information about what we can offer your service, please contact our team by emailing derbyshire@alzheimers.org.uk or phoning 01332 208845 (Mon-Fri, 9am-5pm except bank holidays)
You’re welcome to download our service flyer to share with colleagues and clients within Derbyshire.
Referrals, with the person’s consent, can be made by
- Email: dhcft.alzheimers-society@nhs.net OR derbyshire@alzheimers.org.uk
- Phone: 01332 208845 (Mon-Fri, 9am-5pm except bank holidays)
Derby City Dementia Support Service
Who are we?
Now run by Alzheimer’s Society, Derby City Dementia Support Service is commissioned by Derby City Council and Derby and Derbyshire ICB to provide a service to people affected by dementia in Derby. Our Derby-based team offer a service to people from the time that they start experiencing symptoms, and throughout their dementia journey. We can support the person with the symptoms, and/or their carer, including pre-diagnosis.
Colleagues in other services and provision across Derby City are welcome to refer (with their consent) people who are worried about their memories or have symptoms of dementia, and/or their carers, to our service.
You are welcome to re-refer people into our service at any time and as many times as required, as their situation and needs may change.
What do we offer to your patients/clients?
Our free service can provide information on dementia and advice on managing the condition, to help people with dementia plan for the future and stay independent for as long as possible, and to help support carers in their role. We also help people to navigate other available services to find the right support for them.
You’re welcome to download our service flyer to share with colleagues and clients within Derby.
Referrals, with the person’s consent, can be made by
- Email: derbycitydementiasupport@alzheimers.org.uk
- Phone: 01332 497640 (Mon-Fri, 9am-5pm except bank holidays)
For referrals from professionals into services in other areas
Dementia Connect – Make a Referral
- Follow the instructions on the referral form
- Add your unique ID number, if you do not have a code, then enter your email address and then this will create a code for your next referral
- When completed, click submit.
Derby and Derbyshire Brain Health Toolkit
The Derby and Derbyshire Brain Health Toolkit is a practical, evidence‑informed resource designed to support conversations and action around brain health and dementia risk reduction. It explains how everyday lifestyle factors can help protect brain health across the life course.
Developed collaboratively with system partners and people with lived experience, the toolkit provides clear, consistent messages that professionals in any role can use. It is not a new service, but a simple tool that supports and strengthens the prevention and wellbeing work already happening across Derby and Derbyshire.
How professionals can use the toolkit
• Build confidence in talking about brain health and dementia risk reduction
• Support brief, positive conversations with residents, colleagues, and communities
• Use clear, consistent messages aligned with national and local priorities
• Signpost people to local services and practical support
• Embed brain‑healthy messages into everyday work, regardless of role
Even brief conversations can make a difference.
Access the toolkit here: https://jsnaderbyshire.org.uk/bhtk/
Other resources
For dementia information, including the 2025-2030 Dementia Strategy, see
Joined Up Care Derbyshire’s website
Tips and Training
Alzheimer’s Society’s Training
Alzheimer’s Society’s tips to make your organisation more dementia friendly
Dementia UK Summer School
A free four-day online event, Tuesday 7th to Friday 10th July 2026.
Primarily aimed at healthcare professionals, anyone with an interest in dementia care may attend. Participants are welcome to register for as many or as few sessions as they wish.
A full programme of topics, along with registration details for each session, can be found on the Dementia UK website.
Promote your dementia support
Alzheimer’s Society’s online Dementia Directory can help to promote your group/service to people living with dementia, including carers, family and friends.
Alzheimer’s Society’s Dementia Directory is an easy way for people living with dementia, their carers, friends and family to find local groups and support services in their area. The directory is used by thousands of people each month and it can help your organisation and service reach more audiences.
For more information on how to list your group/support service, visit alzheimers.org.uk/dementiadirectorybusiness
If you are an NHS, Council or Community group in Derby or Derbyshire that has events/groups specifically for people affected by dementia and you would like your poster including on the ‘Community Noticeboard’ page, please email it in Word or pdf format to derbyshire@alzheimers.org.uk by the 14th of the month, asking for it to be included in the ‘end of month updates’